SearchPrint PageEmail Page 

 

Notice of Privacy Practices

 

Saint Francis Medical Center is required by law to maintain the privacy of your health information; give you notice of our legal duties and privacy practices with respect to your health information; and follow the terms of this notice. This notice applies to all of your health records generated by Saint Francis Medical Center, whether made by our personnel or your personal physician. This notice will tell you about the ways in which we may use and disclose your health information in Saint Francis Medical Center and with other entities. We also describe your rights and certain obligations we have regarding the use and disclosure of your health information.

WHO WILL FOLLOW THIS NOTICE? l Saint Francis Medical Center workforce which includes employees, volunteers, students, and contracted agents. l Organized health care arrangement which includes Saint Francis Medical Center, physicians and members of the Medical Staff, and practitioners who have clinical privileges to practice at Saint Francis Medical Center. Your physician, practitioners, and Saint Francis Medical Center must be able to share your health information in order to provide you with quality health care, receive payment, and conduct health care operations. They have agreed to follow uniform health information practices when using or disclosing your health information while you are at Saint Francis Medical Center, either as an inpatient or outpatient. This arrangement only applies when you receive health care services at Saint Francis Medical Center and does not apply to information practices at the provider's office or other private practices. You will receive one Notice of Privacy Practices on behalf of Saint Francis Medical Center, physicians and members of the Medical Staff, and practitioners for the health care services received at Saint Francis Medical Center.

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION
For Treatment. We will use your health information to provide you with health care treatment and to coordinate or manage services with other health care providers, including third parties. We may disclose all or any portion of your health information to your attending physician(s), consulting physician(s), nurses, technicians, medical students, or other facility or health care personnel who have a legitimate need for such information in order to take care of you. Different departments of the facility will share your health information in order to coordinate the health care services you need, such as prescriptions, lab work and X-rays. We may disclose your health information to family members or friends, guardians or personal representatives who are involved with your medical care. We may also use and disclose your health information to contact you for appointment reminders, and to provide you with information about possible treatment options or alternatives, and other health-related benefits and services. We also may disclose your health information to people outside the facility who may be involved in your health care after you leave the facility, such as other physicians involved in your care, specialty hospitals, skilled nursing care facilities and other health care-related services.

For Payment. We will use and disclose your health information for activities that are necessary to receive payment for our services, such as determining insurance coverage, billing, payment and collection, claims management, and medical data processing. For example, we may tell your health plan about a treatment you are planning in order to receive approval or to determine whether your plan will cover the proposed treatment. We may disclose your health information to other health care providers so they can receive payment for health care services that they provided to you, such as ambulance services. We may also give information to other third parties or individuals who are responsible for payment for your health care.

For Health Care Operations. We may disclose your health information for routine facility operations, such as business planning and development, quality review of services provided, internal auditing, accreditation, certification, licensing or credentialing activities, medical research and education for staff and students, and to other healthcare entities that have a relationship with you and need the information for operational purposes.

Facility Directory. We may include your name, location in the facility, your general condition (for example, fair or stable or even death of a person) and your religious affiliation in the facility directory. The directory information, except for your religious affiliation, may be released to people who ask for you by name. Your name and religious affiliation may be given to a member of the clergy, such as a priest or rabbi, even if they don't ask for you by name. The facility directory is available so your family, friends and clergy can visit you and generally know how you are doing. You must notify the Saint Francis Medical Center, Admissions Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5395), orally or in writing if you do not want us to release information about you in the facility directory. If you do not want information released in the facility directory we cannot tell members of the public, flower or other service persons and organizations, and even your friends and family that you are here and your general condition.

Fundraising Activities. We may use your health information, or disclose your health information to a foundation related to us for Saint Francis Medical Center's fundraising efforts. We would only release information such as your name, address and phone number and the dates that you received treatment or services from us. If you do not want us to contact you for fundraising efforts you must notify Saint Francis Medical Center, Foundation at 2116 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5400) in writing, stating that you do not want to receive the information.

Research. We may use and disclose your health information to researchers when the Institutional Review Board and/or Privacy Board approves the research study and the use of your health information. Organ and Tissue Donation. If you are an organ donor, we may release your health information to organizations that handle organ procurement and transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

USES AND DISCLOSURES THAT ARE REQUIRED OR PERMITTED BY LAW
Subject to requirements of federal, state and local laws, we are either required or permitted to report your health information for various purposes. Some of these uses and disclosures include:

Public Health Activities. We may disclose your health information to public health officials for activities such as the prevention or control of communicable disease, injury or disability; to report births and deaths; to report suspected child/adult abuse or neglect; to report reactions to medications or problems with medical products.

Disaster Relief Efforts. We may disclose your health information to an entity assisting in a disaster relief effort so that your family can be notified about your condition and location.

Health Oversight Activities. We may disclose your health information to a health oversight agency for activities authorized by law. These oversight activities may include audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs and compliance with civil rights laws.

Judicial or Administrative Proceeding. We may disclose your health information in response to a court or administrative order, a valid subpoena, discovery request, civil or criminal proceedings, or other lawful process.

Law Enforcement. We may release your health information if asked to do so by a law enforcement official: l In response to a court order, subpoena, warrant, summons or similar legal process; l Regarding a victim or death of a victim of a crime in limited circumstances; l In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime, including crimes that may occur at our facility; and l Reporting required by law.

Coroners, Medical Examiners and Funeral Directors. We may release health information to a coroner or a medical examiner. This may be necessary, for example, to identify a person who died or determine the cause of death. We may also release health information to help a funeral director to carry out his/her duties.

Workers' Compensation. We may release your health information for workers' compensation benefits or to similar programs that provide benefits for work-related injuries or illness.

To Avert a Serious Threat to Health or Safety. We may disclose your health information when necessary to prevent a serious threat to your health and safety or the health and safety of another person or the public.

National Security. We may disclose your health information to federal official(s) for national security activities and for the protection of the President and other heads of state.

Military and Veterans. If you are a member of the armed forces, we may release your health information as required by military command authorities. We may also release health information about foreign military personnel to the appropriate foreign military authority. If you are receiving health care services through an arrangement with the Department of Veterans Affairs, we may disclose your health information to the Department of Veterans Affairs. This disclosure may also be necessary for the Department of Veterans Affairs to determine if you are eligible for certain benefits.

Inmates. If you are an inmate of a correctional institution or in the custody of a law enforcement official, we may release your health information to the institution. This release would be necessary (1) for the institution to provide you with health care; or (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

OTHER USES OF YOUR HEALTH INFORMATION
Other uses and disclosures of your health information not covered by this notice or the laws that apply to us will be made only with your written authorization. If you provide us with authorization to use or disclose your health information, you may revoke that authorization in writing at any time. When we receive your written revocation we will no longer use or disclose your health information for the purpose of that authorization. However, we are unable to retrieve any disclosures already made based on your prior authorization.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATIONYou have the following rights regarding your health information:
Right to Inspect and Copy. You have the right to inspect your health information and copy medical, billing or other records that may be used to make decisions about your care. The right to inspect and copy does not apply to psychotherapy notes that are maintained separately from the health record. For medical and other records, submit your request in writing to Saint Francis Medical Center, Health Information Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5658).

For billing records, submit your request in writing to Saint Francis Medical Center, Patient Financial Services Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5652). We charge a fee for document requests to cover the costs of copying, mailing or other supplies. In limited circumstances we may deny your request to inspect and copy your health information. If you are denied access to your health information, you may request that the denial be reviewed. A licensed health care professional chosen by Saint Francis Medical Center will review your request and the denial. The person who conducts the review will not be the same person who denied your request. We will comply with the outcome of the review.

Right to Amend. You have the right to request an amendment to your health information that you believe is incorrect or incomplete. Submit your request in writing, using a Request for Amendment to Protected Health Information form, and including your reason for the amendment, to Saint Francis Medical Center, Health Information Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5658). We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. We may also deny your request if you ask us to amend information that: l Was not created by Saint Francis Medical Center; unless the person or entity that created the information is no longer available to make the amendment; l Is not part of the medical information kept by or for Saint Francis Medical Center; l Is not part of the information that you would be permitted to inspect and copy; or l Is accurate and complete. To obtain a paper copy of this request, contact Saint Francis Medical Center, Health Information Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5658).

Right to an Accounting of Disclosures. We are required to maintain a list of disclosures of your health information (excluding disclosures to carry out treatment, payment, and health care operations). However, we are not required to maintain a list of disclosures that we made by acting upon your written authorizations. You have the right to request an accounting of disclosures that were not subject to your written authorization. Submit your request in writing to Saint Francis Medical Center, Health Information Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5658). Your request must state a time period, not longer than six years, and may not include dates before April 14, 2003. A list of disclosures of your health information will be provided to you in paper format. The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request before any costs are incurred.

Right to Request Restrictions. You have the right to request a restriction or limitation on how much of your health information we use or disclose for treatment, payment or health care operations. You also have the right to request a restriction on the disclosure of your health information to someone who is involved in your care or payment for your care, such as a family member or friend. We are not required to agree to your request. However, if we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment. Submit your request in writing to Saint Francis Medical Center, Health Information Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5658), or request and submit a Request for Restrictions to Protected Health Information form. You must include: (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply.

Right to Request Confidential Communications. You have the right to request that we communicate with you about health care matters in a certain way or at a certain location. For example, you may ask that we only contact you at an alternative location from your home address, such as work, or only contact you by mail instead of by phone. You must make your request in writing to Saint Francis Medical Center, Admissions Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5395) or to request and submit a "Confidential Communications Request" form. Your request must specify how and/or where you wish to be contacted. We do not require a reason for the request. We will accommodate all reasonable requests. Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. You may obtain a copy of this notice at our Web site, www.saintfrancisgi.org. To obtain a paper copy of this notice, contact Saint Francis Medical Center, Admissions Department at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5395).

CHANGES TO THIS NOTICE We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in the facility and on the Web site at www.saintfrancisgi.org. The notice will contain on the first page, in the top right-hand corner, the effective date. Upon your initial registration or admittance to the facility for treatment or health care services as an inpatient or outpatient, we will offer you a copy of the current notice in effect. Whenever the notice is revised it will be available to you upon request.

COMPLAINTS You may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services if you believe that we have not complied with our privacy practices. You may file a complaint with us orally or in writing by contacting Saint Francis Medical Center, Risk & Medical Staff Services Director at 2620 West Faidley Avenue, P.O. Box 9804, Grand Island NE 68802-9804 (Telephone: 308-398-5570). You will not be penalized for filing a complaint. Si usted desea una copia de esta información en español, por favor de comunicarse con el Departamento de Admisión en Saint Francis, 308-398-5395.